Relocating to Brisbane. Choosing a Professional Removalist

Moving to, or within Brisbane, can be an exciting idea as it entails new adventures, new places and faces to see. But that’s just the idea part of it. The actual moving can be chaotic with lost and broken possessions and upset schedules. Things rarely go as planned. Stressful is the word.

And that is where professional removalists in Brisbane come in. They bring a reliable mix of experience, equipment, and qualified personnel to make your move as hassle free as possible.

But wait: bogus players exist in every profession, and furniture removals is no exception. Pretty much anyone can get a truck, round up a couple of guys in uniforms and claim to be professional removalists. Beware.
Need a heads up? Here are ten things to consider when choosing professional removalists in Brisbane.

Is the company a member of the Australian Furniture Removalist Association?

This is the first place to start. Members of the association are required to adhere to a code of conduct that will ensure your satisfaction. They are rigorously audited and given access to quality training which arms them with efficient and safe moving techniques. Their equipment is also monitored to ensure all members offer quality services.

Customer Service

How is their customer service? House moving involves a lot of communication with the clients. You will need to do a ton of explaining to make sure everything goes according to your desires.

If the removalists lack customer service and general people skills, you will be in for an unpleasant experience. Pay attention to how courteous they are right from the beginning. If you sense insufficient attention, then you have yourself a red flag.

Their Premises

If their premises look like the aftermath of a mini-earthquake, chances are your furniture will be delivered with scratches, dents, or even in pieces. The way they keep their own offices gives you a glimpse of how they’ll handle your possessions. Any signs of apathy or neglect at their premises should give you a reason to step back and reconsider.

High-Pressure Sales Tactics

Before you sign anything with a removalist, you should ask a lot of questions. A professional Brisbane mover will be confident enough to let you make your own decision and just take their time addressing your every enquiry.

This is your chance to judge their experience and dedication to their clients. Paper chasers couldn’t care less about your interests and push you to start the contract. In this regard, check if they offer a no obligation quote. If you ever feel like hiring a removalist to escape the pressure then do the exact opposite. Don’t hire them.

Do they Use a Subcontractor?

Companies offering furniture removals sometimes use subcontractors. A subcontractor may have relationships with the main company, but it’s still a different entity and may not necessarily have the required equipment or experience no matter how good the main one might be. If you find that there will be a subcontractor involved, check who they are and what the standards of their services are.

Customer Reviews

This one is quite obvious. What is the reputation of your company of interest?

Try to find from people who have used them before. Of course, it is impossible for you to find no single complaint- some people hate everything. But if you get more negative than positive reviews, you would do well to investigate further, or outright just find another company.
Most furniture removalists in Brisbane ie: www.brisbaneremovalists.com.au, have a customer review section. A glance at these will give you a picture of their services.

Pay Attention to Details

The devil is in the detail- and so is god, by the way. You will, therefore, have clues about the coming awful service- or great one- by paying attention to every detail possible in your chosen Brisbane Movers. Are the workers in uniform? And how tidy are they? If they look like well-fed POWs you have a valid reason to pause and think.

Check also how honest the people sound. If you find them dodging questions, shielding themselves behind clever lies, then turn around and never look back.

Clarity in Their Quoting

This is where the money is- literally. Professional Brisbane movers will break down their services and charges thoroughly, and in clear terms.

Clarity before signing anything is of paramount importance. If you sense any generalizations and assumptions in the quotation, then you should expect charges out of the blue. Run.

If you feel you’ve had a raw deal from a removalist, the Government Ombudsman can help.

If you are thinking of moving to Brisbane, contact http://www.brisbaneremovalists.com.au/contact to get a quote, answer any questions you may have or make a booking.